Asset & Maintenance Management
One system for every site, asset, permit, ticket, and photo your team manages — built MCMC-grade for Malaysian telco operators, now serving billboard, solar, industrial park, and multi-outlet retail teams.
UpStore is a CMMS / EAM / FSM platform built in Malaysia — one system for multi-site asset management, preventive maintenance, work order & vendor ticketing, mobile inspection checklists, and audit-ready compliance reporting. Every site, asset, permit, SLA, and photo lives in one searchable, real-time database — replacing scattered WhatsApp groups, Excel logs, and email threads.
Originally built MCMC-grade for telco tower operators, the same regulatory rigour now serves billboard / OOH operators, large-scale solar (LSS) farms, industrial parks & REITs, and multi-outlet retail / F&B chains across Malaysia — with reporting templates adaptable to TNB, DBKL/MBPJ, Bomba, DOSH, and MOH audits.
The Daily Reality Without a System
The pain isn't one big failure — it's a hundred small ones, every day, that nobody has time to fix.
Communications scattered across WhatsApp, email, and calls
Multiple WhatsApp groups per site and per vendor. Critical photos buried under "Good Morning" stickers. Decisions made over phone calls with no record. When something goes wrong, nobody can prove who said what — or when.
Excel as the "system of record" — until it isn't
Maintenance_Report_FINAL_v2_USE_THIS_ONE.xlsx. Rows accidentally deleted. Lines silently missing. No version history. No audit trail. Vendors claim a service was done; you have no way to verify it.
"Jodoh tak panjang" — staff turnover takes the data with them
The site supervisor leaves. With them go the WhatsApp history, the local Excel files on a personal laptop, the mental map of which permit expires when. The replacement spends three months rebuilding context that should never have lived in one person's head.
Reporting day is the worst day of the month
Hunting for the right before/after photos across half a dozen WhatsApp groups. Resizing them in Word. Reformatting tables that break every paste. A two-hour task takes a full day — and the data is already stale by the time the report goes out.
No vendor accountability
You pay vendors for site visits. You have no real-time proof they actually went, what they did, or how long they took. The "down case" sits open for two weeks because nobody chased it. SLA breaches are only visible at month-end — far too late to act.
Compliance exposure
Council permits (DBKL, MBPJ), TNB audits, Bomba renewals — all tracked in someone's calendar. One missed renewal = one fine + one potential shutdown. The General Manager finds out from the enforcement officer, not from the team.
How We Solve It — One Capability per Pain Point
Each capability is built around a specific pain. Click into any of them to see how it works and which industries it fits best.
Centralised Communications
Pain: Scattered WhatsApp groups, email threads, phone calls — no single source of truth.
See how we solve it → 🎫Automated Vendor Tracking
Pain: Chasing vendors manually, no SLA visibility until month-end.
See how we solve it → 🗄️Data Backup & Archive
Pain: Excel rows accidentally deleted, lost files, staff turnover takes data with them.
See how we solve it → 📱Mobile Checklist & Reporting
Pain: Reporting day = hunting for before/after photos and resizing them in Word.
See how we solve it → 📋Permit & Insurance Vault
Pain: Missed permit/insurance renewals turn into fines and shutdowns.
See how we solve it → 🗺️Multi-Site Geospatial Tracking
Pain: No single view of distributed assets — each site lives in someone’s head.
See how we solve it →Built for These Industries
Originally MCMC-grade for telco towers — now serving the four Malaysian industries with the same multi-site, regulated, vendor-driven reality.
Billboard & Out-of-Home (OOH)
Multi-site permits (DBKL, MBPJ), insurance renewals, vacancy tracking, and structural integrity proof for advertisers.
Explore this industry →
Telco Towers
MCMC-grade site management — permits, insurance, billing, hand-over letters, and audit-ready reporting across the original proof case.
Explore this industry →
Large-Scale Solar (LSS) & Renewables
Per-inverter yield tracking, TNB audit-ready reports, and downtime ticketing across distributed solar farms.
Explore this industry →
Industrial Park / REIT Operators
Fire safety, street lighting, and sewage treatment maintenance across industrial zones — with a compliance dashboard for asset valuation.
Explore this industry →
Multi-Outlet Retail & F&B Chains
Air-con, chillers, and fire safety servicing across 50+ outlets — HQ visibility on every site without chasing managers.
Explore this industry →
Telco operator? See our Telco Towers proof case — the original deployment that this platform was built for.
From Our Asset Management Knowledge Base
Practical guides drawn from real Malaysian site, tower, and project deployments.
A guide for Project Managers, about Checklists
Read more →A guide for Project Managers when managing Site Buildings
A project manager is one of the most important person when it comes to the building and site, they manage the flow of the project, and keeping track can be tedious with multiple parties and deadlines.
Read more →Site Management with Kanban
Read more →Schedule a Consultation
Tell us about your operations — sites, technicians, vendors, the regulators you answer to — and we'll show you exactly which capabilities deliver value. No off-the-shelf pitches; every deployment is configured to your processes.