UpStore
Warehouse management training Malaysia

Warehouse Management Training

A practical 2–3 day program covering warehouse fundamentals, processes, and WMS — for new staff starting out and experienced operators sharpening their game.

Who Should Attend

🌱 Beginners

A starting point to grasp the concepts of warehouse management and operations — for new hires, career changers, or anyone moving into warehouse roles.

⚡ Experienced Operators

A refresher on warehousing fundamentals and an opportunity to improve operations against current best practices.

Delivery Method

⏱️ Duration

2–3 days, depending on the depth of content and the interactive activities included.

📋 Format

  • Lectures and theoretical knowledge
  • Interactive workshops and case studies

By the end of the training, participants will:

  • Have a comprehensive understanding of warehouse management principles
  • Be able to manage warehousing operations from receiving to despatch and beyond
  • Understand how to select and use equipment and technologies to optimize warehouse performance

Training Modules

Ten focused modules covering everything from warehouse layouts to security and good practices.

Module 1

Introduction to Warehouse Management

Module 2

The Role of the Warehouse & Layouts

Module 3

Warehouse Processes from Receiving to Despatch

Module 4

Strategies and Equipment for Fulfilling Orders

Module 5

Effective Order Pick Preparation

Module 6

Warehouse Management Systems (WMS)

Module 7

Replenishment to Despatch and Beyond

Module 8

Implementing Correct Security Measures

Module 9

Warehousing Good Practices

Module 10

Conclusion & Final Assessment

Trainer Profile

Lee Kok Hoe

Senior Consultant · CRM, ERP, WMS Trainer

With over a decade of experience in technology and logistics, Kok Hoe specializes in Warehouse Management Systems (WMS), system integration, and web consulting. Having worked across banking, aviation, advertising, and logistics, he brings a practical blend of technical expertise and business judgment to warehouse operations and supply chain.

Experience Highlights

CRM, ERP, WMS Training & Implementation

Equipping organizations with the knowledge and skills to implement and optimize WMS — ensuring warehouses run efficiently and cost-effectively.

Web Consulting

10+ years at UpStore Sdn. Bhd., helping clients launch and optimize websites and e-commerce platforms.

Integration Development

Extensive experience resolving cross-platform data inconsistencies for medium-to-large corporations. Previously Integration Developer at WDCi.

High-Level Solutions Consulting

Senior Consultant at Adv-Fusionex, translating business needs into technical solutions across diverse sectors.

🌐 Languages

English · Bahasa Melayu

🎓 Certifications

Bachelor of Engineering (BEng) — Electrical and Electronics Engineering
2001–2004 · Kolej Bandar Utama

Train The Trainer
2024 · Access Ideas (M) Sdn Bhd

Why Train With Us

✅ Practical Industry Expertise

Real warehouse experience, not just theory.

🎯 Customized Training

Tailored to your industry and operations.

🌍 Real-World Insights

Lessons drawn from across sectors and projects.

Train Your Warehouse Team

On-site or at our training facility — get in touch to plan a session that fits your team's experience level and operational priorities.

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