Your service reports are important but preparing them is tedious and time consuming
Remove the paperwork and get data real-time, no more waiting and preparing in excel, even emails can be removed.
Powerful Tools For Servicing Operations
These tips can really help you build up quite a sizeable service team in your company, for nationwide services throughout Malaysia
PROCESS DRIVEN
Companies use Standard Operating Procedures (SOP) to make sure even the latest employee can follow through, but there are times we still see misses in processes. Creating a digital process with checks and approvals placed into the system fills up gaps in the paper-driven processes.
KEEP CHECKLISTS SIMPLER
Checklist can be skipped across multiple structure types or scenarios because we can prepare a different check list every time, for every type of structure you have.
Our system changes the checklist based on the structure type or maintenance type, no longer need to find a different Doc file :-)
HELPDESK TICKETS
Whenever there is a fault report, you wanted to make sure that the fault is attended to, and measured across Service Level Agreements, SLA.
The system we build helps you to manage your project down to the task of everyone. We even build Dashboards to tell you every status over time.
PREVENTIVE MAINTENANCE REPORTS
At times when different government bodies require different reports, service managers needs to make sure the compliance of the reports are checked.
We have seen many types of reports and every report can be customed for the corresponding authorities to ensure compliance to different regulatory bodies like MCMC or BNM, every time.
NATIONWIDE SERVICE
Servicing throughout Malaysia, including East Malaysia? Get reports real-time, no longer waiting for submissions.
ASSET MANAGEMENT
In an ideal world, every product will be at its place, but sometimes its far from truth. Keeping track of every serial number is not easy. We build integrated systems with delivery and purchases so you can know where your products and assets are at any given time. On-site ? In warehouse, we will give you the ability to search so you know immediately where are the company assets.
MANAGE ERRORS
Immediate actions when faults are reported
MANAGE PROCESSES
Have your processes in a system so everyone can follow through
MANAGE TEAMS
When you have multiple vendors how do you ensure they operate according to time, we measure the response times.
INVENTORY COUNTER
Know every count for every SKU, where are the locations now.
MAINTENANCE MANAGEMENT
Delegate reporting to the team and manage the team
SMARTER DECISIONS
When information is is accurate and up-to-date making decisions becomes easier
One view to rule them all
Having one view for the entire team has become mandatory for many businesses. Stay relevant stay up-to-date with business systems.
How can we move forward?
Building systems isn't just about making revenue. It's about preparing the company for the next stage of growth, to record, organize and operate systematically towards a direction. Our single focus is helping you achieve what's most important for your company
Real time data
Just in time Reporting
Track Corrective Maintenance
No installations, operate from phone
Keep Track of your assets
You already know what you want, let us build the system for you
We believe business operations should be in-line with current company operations, with best practices your business can be enhanced further, feel free to reach out to us.
We believe every company is unique with different processes, even within the same industry. We work with our clients to make sure the processes fits your company, instead of the other way around.
