A typical modern-day business process is divided into two main aspects; enterprise resource planning (ERP) and customer relationship management (CRM). These two areas work hand in hand to ensure the business's set-goals is achieved.
Normally, ERP focuses on managing a business by connecting the operational and financial aspects of a business into a central system. Whereas CRM focuses more on the business-to-customer interaction aspect. Luckily, our all-in-one business software is designed to connect these two areas into a centralized system
Before we go into how our software integrates these two major business processes, let’s dive further to understand what ERP and CRM mean in detail and their similarities.
In full, ERP means Enterprise Resource Planning. This is any system that helps businesses or manufacturers to manage their resources via automation and business process integrations. It connects resource management to the financial part of the organization, which includes the general ledger, accounts, payrolls, etc. It also extends to operations, supply chain, inventory, warehouse, etc. In essence, ERP covers procurement, manufacturing, distribution, and project delivery.
In full, CRM means Customer Relationship Management. This area of business software solution manages the way a business interacts with its customers. It provides a central repository of customer data, interactions, needs, and preferences. Another important benefit to a business model is, its ability to help businesses make informed decisions on how to effectively meet customers’ needs. In the area of sales & marketing, it takes care of customer feedback on products or services provided. From there, the business can then understand how they can improve their sales in the future, moving forward.
CRM and ERP are both considered business software solutions that store and analyzes data based on conditions and premises as stated in a relational database. Also, both are data repositories that give a business the ability to run their day-to-day activities. These software solutions are designed to simplify business processes in as much that they are built for different functions. Furthermore, they are also designed to ensure business profitability.
Typically, CRM and ERP were built for separate functions, but integrating their functions and allowing them to share data can help to simplify a business process profitably.
For instance, sales personnel from the sales department might need to access a client’s order history, or order preferences from the customer relations department when trying to organize a marketing campaign. On the other hand, the accounting department might be interested in CRM so to ascertain products or services ordered by customers when balancing accounts.
However, there are scenarios where ERP and CRM systems are being integrated to allow customers access better real-time and data sync for their business. For example, Hubspot and odoo Integration, when clients can sync their odoo contacts to HubSpot
Generally, CRM systems are designed to assist ERP platforms in managing business resources based on customers’ attitudes or responses to the business. However, these two systems possess information that is very crucial to a business's success. So, instead of keeping them separate, why not adopt a single operating system that adopts both for easy data sync and analysis
Usually when it comes to software solutions, businesses via ERP, mostly focus on financial and accounting solutions that automate accounting task and monitors cash flow so that the financial progress of the business is known. However, a lesser focus is usually given to CRM
To solve these issues, we developed an all-in-one business software that integrates both the ERP and CRM in a centralized system. We want our customers to effectively manage their resources while being in constant communication with their customers to understand their responses at any time. Unifying ERP and CRM also solve the cost of getting both systems individually.
With our all-in-one business software, you can manage and monitor your stock inventories, employees, and vendor supplies in relation to the financial and accounting aspect of your business. On the same platform, you can also store your customer contact, and communicate with them via the CRM feature.
So, what does this mean for your business?
Upstore all-in-one business software simplifies your ERP and CRM business processes by integrating them for better data sync. And of course, saves you the cost of getting these systems individually for your business.
Generally, an all-in-one business management software can be defined as a versatile software tool that can solve not just one but multiple business issues within an organization. Introducing this kind of software solution benefits the business in diverse areas. And of course, saves time and money in the business.
At Up-store, we designed our all-in-one web/browser-based software to serve as a one-stop solution to all business management needs, which includes sale management, operations, and finance management. Our main focus is to enhance business productivity and efficiency.
Now, let’s look at the top 7 unique features to enjoy from our all-in-one business software.
Automation in marketing is becoming a common trend in business these days. Using this special feature, conduct an assessment of your business sales and conversion. Track your sales, automate your sales funnel & marketing, and conduct revenue assessment to ascertain your current progress. Based on your findings, you can devise how to improve your future business sales.
This is an ideal feature where you can professionally manage your project workflows and task assigning. More importantly, it also helps you track your progress and ensure you are in line with your customer's initial request. Under this feature, expect to see a tasks list, timers, project timesheet, taking notes, team discussion window, etc. This feature is generally targeted at enhancing your team's project execution and then successful project delivery.
We designed these features to help ease the work of your HR department. It can take care of payroll management, attendance, vacation/leave, etc. Adopting our all-in-one business software can help you handle your typical day-to-day HR tasks within your organization. By having an automated system that works, taking care of your employee would be easier
These amazing features help you be in constant communication with your clients via live chats, taking note of their peculiar needs. Based on the data provided, you can propose the right product or services that will perfectly suit their needs. You can also manage your customers' information in this section.
Managing inventory and warehouse is very essential for a business to fully stay organized. Our all-in-one business software offers an inventory & warehouse management system that manages stocks available, inventory, and fulfillment of orders.
The sole purpose of establishing a business is to make profits. And one of the ways of monitoring this is via cash flows. This feature in our all-in-one business software can take care of ensuring proper bookkeeping and account statement balancing. Working with this feature reduces the tendency of human errors and encourages more efficient in determining the current state of the business.
This feature is an invoicing automation feature that assists you to take care of processing and management of invoices from vendors or supplies, noting down the dates and records. In addition, it also can serve as a reminder assistant in case your business gets so busy that they forget about remitting their invoice from the third-party
At upstore, we are fully focused on providing sophisticated and effective business management software solutions targeted at enhancing business productivity. Adopting our All-in-one business management comes with various benefits. You don’t need any special installation; all you need is your computer browser.
We also offer proper customization services; in case you want a special custom configuration. Automation in business is now seen as the future of business. Regardless of your business, we at upstore can help you transition into this new process.
Today, automation is becoming crucial in business management. Therefore, every business needs to adopt fast-emerging technologies like upstore all-in-one business software for better efficiency in management
Interestingly, these types of business management software tools are built to mainly improve business efficiency and productivity, irrespective of the business size. Therein contains functions that can enable a user to manage their business remotely and effectively.
Now, if you have been seeking special technologies like this, then join us in this blog content as we expose you to an important solution that can help grow your business
Upstore all-in-one business software is a browser-based software tool that unifies sales, operations, and the financial management part of a business into a centralized system.
It’s called all-in-one software because it covers all areas of business including; CRM, project management, inventory, human resources, invoice management, audit reports, sales, contacts, operations, and many more. The main objective of this browser-based software is to enable you to manage your business remotely from anywhere.
Now, let’s take a further look at the 4 crucial and interesting things to know about our all-in-one business software:
One of the challenges of adopting software tools in a business is, navigating through the rigorous installation processes which in some cases you might require the services of a professional which will cost you more
With our software, you don’t need any special installations or configurations, you just need only a working browser. Login to your office and start work. Yes, it’s that simple!
With upstore all-in-one business software, you don’t need to worry about data breaches as each system is strictly built into one server only for you and not shared. Thus giving you exclusive control over how you manage your information. Our software is designed to guarantee absolute data security.
We understand how stressful it is to use single-function software tools that are only meant for one aspect of a business. Now, when departments use different tools, at some point issues related to integrations, scalability, and communication might start occurring. This is why we strived to solve these issues. Our browser-based application accounts for all aspects of your business, giving you the real-time ability to monitor what’s happening in every department from one spot. Needless to say, this type of business management tool is designed to grow with every aspect of your business
Every business has its unique mode of operation. The same applies to company visions and goals. Interestingly, upstore all-in-one business software was designed to fit into any business model. The amazing thing about is that the software is fully customizable
As part of our customization services, we can add more features per request on what you need as our clients. Our business approach is fully customer-centric. We are here to help you become more productive and efficient in business
The whole point of business management tools is to simplify business processes. We understand this, and that’s why our all-in-one business software was designed to be fully user-friendly with the required functionalities, allowing you to complete multiple tasks in a clutter-free environment. Run your business virtually from the comfort of your laptop, smartphone, or desktop with ease.
Single-use software tools are ideal for businesses that only need to solve one specific problem. Usually, a growing business does not have only one problem to resolve.
Having a single software tool that solves different issues peculiar to various aspects of business makes department integration easier. Also, provides access to real-time visibility on the business progress
For instance, Upstore, instead of securing one software that handles only CRM, or another software for project management, then three more for automation marketing, salesforce, and inventory management, why not employ the use of a versatile all-in-one business software that can handle all at once? With Upstore, run your business with a smart device at your convenience.
As a business manager, you can only make informed decisions if you have the right data and information. And, this is one of the sole purposes of business management software tools. They play very crucial roles in the decision-making aspect of a business by making the right information accessible to the manager.
In this blog post, we hope to lecture you on some of the amazing benefits or reasons why you should introduce business management software into your business. However, please note that you might not notice some of these effects abruptly. It’s what comes gradually over time. So, don't rush it, just give it time. Now, let’s deep dive into these benefits.
Let’s look at it this way, imagine having a business management software that enables you to monitor various aspects of your business with just some simple clicks.
And, it didn’t just stop there, it also gives your team the ability to handle their tasks automatically without having to manually complete documents and tasks, everything is done with simple clicks. Hence, creating sufficient time to complete more tasks within a given period.
With this advantage to your side, you’ll be sure to experience more productivity in various aspects of your business. Of course, the efficiency will also be affected because there’s an improved communication system where every aspect is interconnected.
One amazing thing about business management software automation is that it gives room for no error. It can only give you results based on the data provided. Hence, eliminating errors at a reduced rate. Another amazing fact about this software is that it automates most manual task which usually takes time when performed by a human yet with high chances of multiple errors.
With all the business information centralized and the automated processes visible to various departments of your business. Importantly, this will boost your team coordination and communication. With ease of communication, manage and operate your business smoothly without any fear of communication glitches. Of course, you already know that coordinated teamwork is the right recipe for a business success
Though, it might sound cliché but the truth is, business management software tools are highly cost-saving. And, investing in software that can help you make informed decisions might just be the right tool you need to take your business to the next level.
Alternatively, automation in business saves the cost of hiring more hands for manual tasks. With the right tool, customers' data are recorded automatically and documents processed with ease. Generally, business automation reduces needs for human resources which usually have a high potential for errors
Business processes should be fully kept simple and less complex. Hence making it easier for all teams to have ample time and information to complete tasks and as well make profits for the organization. With this special tool, you can easily manage information about clients and the business, and financial reports generated with ease, including stock inventory, planning, and decision-making.
Our all-in-one business management software is designed to help stay organized and manage your business more productively. Every business has a peculiar business model attached to its mode of operation. Software tools simplifies, augments and then enhances the process. This is why introducing BMS is highly recommended for every business.
All-in-one business management software tools are developed to help you take your productivity and efficiency to the next level. And this is what we are all about at UPSTORE!
By simple definition, business management software is any software tool designed to simplify, automate and manage the processes of a business for better productivity and efficiency.
On the other hand, they are also designed to reduce the complexities of navigating through multiple projects. And thus, making collaboration and interactions amongst the different aspects of a business easier.
The use of business software came out from the need for businesses to achieve their general set goals cost-effectively while accomplishing different tasks at various levels of the organization. This includes; accounting, sales, customer relationship management (CRM), eCommerce integration, inventory management, resource planning (ERP), and project management.
Introducing business management software is highly recommended for all businesses, including large, medium, small businesses, and startups. Furthermore, these software tools are also necessary to help you stay relevant amongst your competitors as they can enhance business performance.
A typical business management software works by integrating different aspects of a business into one single entity. It unifies sales, marketing, CRM, operations, and project management into a centralized platform thus making it easy for the business owners to manage their business.
For the case of upstore, our special business management software tool is browser-based. Such that, it does not need any special installation for it to work, you just need a browser that works. All you have to do is log into our software through your browser and have centralized and remote access to all aspects of your business.
All businesses are not the same in terms of operations. Some are only interested in supply chain management while others are into marketing and production while another tries to integrate all these processes. Now, with the multiple business management tools available in the market, one can easily get confused about which one pertains to their business model. This is why we made this list for you.
Below are the 5 things to look out for before choosing a management software tool:
The whole point of employing the use of business management software is to enhance clarity and ease of management. Therefore, the software UI should never have to look cluttered or confusing. Also, you can check how easy it is to configure the interface or dashboard to your preference.
A good business management software should have the capability to help you manage your projects/task more efficiently. Does it help you track your progress in projects, your completion rates, and then the ability to take notes?
Ensuring data security and confidentiality is very important to a business. Irrespective of the fact that a business management tool handles large data, still, it also must have the capability to store them securely. Simple features like login email authentication and 2-steps verification can play crucial roles in ensuring both the business and clients' data are fully secured.
A business management software is supposed to ensure easy communication and accessibility to the various aspects of your business. Additionally, you should be able to access your data at any time without stress.
Before making any decisions, you should also check if the software is good with CSM and CRM because the whole point of establishing a business is to make profits. And, you can’t make any serious profit without having a good customer base.
Adding automation to your business management places you ahead of your competitors. And also, paves way for more productivity and efficiency.
With the current technological advancement, most businesses are already introducing the services of business management software tools to ensure smoother operations. Furthermore, software solutions will also assist you in understanding what your customer needs via CRM. Thus, making you create better solutions.
And this is what Upstore is all about!
Upstore provides an all-in-one business management browser-based software that unifies sales, operation, finance, marketing, and customer relation into one centralized system. Hence, making it easy for you to manage your business. We also provide customization and automation into a business model for better productivity.
Info: updated as of 16 Sep 2021
E-commerce is growing faster during MCO Movement Control Order in Malaysia, these days almost everyone will know three things:
There are many in Malaysia, we will just share most that we come across often
To make the comparison easier, you need to be aware what types of transactions you need on your website:
| BillPlz | Stripe | SenangPay | KipleBiz | iP8 | |
| Setup Fee | No | No | No | RM488 | |
| Annual Fee | No | No | RM300 and higher | RM530 | RM500 |
| Interbank transfer FPX B2C | RM1.50 | 3% + RM1 | 1.5% | RM1 | 3.0% or minimum MYR0.60 |
| Woocommerce? | Yes | Yes | Yes | Yes | Yes |
| BillPlz | Stripe | SenangPay | KipleBiz | iP8 | |
| Setup Fee | No | No | No | RM1,388 | |
| Annual Fee | RM1,800 | No | RM300 and higher | RM530 | RM500 |
| Interbank transfer FPX B2C | RM1.50 | 3% + RM1 | 1.5% | RM1 per transction | |
| Credit Car, Debit Card (local) | 2.5% | 3% + RM1 | 2.5% and lower | 2.5% | 3.0% or minimum RM0.60 |
| Woocommerce? | Yes | Yes | Yes | Yes | Yes |
We are trying to make an apple to apple comparison, so we included Credit Card and Debit Card. Example BP actually has a free tier for interbank transfer ONLY.
In order to facilitate payments online for better reconcialation (As a seller you will NOT need to ask for bank-in slips anymore! ) Payment Gateway does few things :
Business change as fast as the world moves. Market demands will always drive supply. Less than 10 years ago, we just got to know of the word "Facebook", fast forward today it become one of the main channels for social communications and business ads. This drove new terms like Social Media Specialist, Influencers, KOL and so on, services that some business will need.
There are things that never change too and I prefer to spend a bit of time thinking about it, every now and then. I found comfort when I realized a quote that rhymes with my thoughts from one very successful man, Jeff Bezos
‘What’s not going to change in the next 10 years?’
When you have something that you know is true, even over the long term, you can afford to put a lot of energy into it.”
Jeff Bezos
While there are no standards to all business, across all industries but I thought to share my observations that I think will be applicable for most businesses.
Without focus, it is easy to get lost. Having this in mind will keep us as a business to stay afloat.
Always the first pillar, no business can survive without this. It took me a long time to realize this and I was lucky that business was not closed. Having sales is the first thing needed , no matter how good you are in your trade. People need to know of your services before they even buy from you. I spend my first part of my day to look into this area and what we can do about it.
If you are not good at it, find a partner who is. Else outsource it to agencies but do be careful of how you pick agencies that is aligned with your goals of business.
Most of us spend a lot of time here, to fulfill the sales whether it was products, or services. Many of us crafted our trades from the "technical" part of our business and launcher our business from there, guilty as charged. Over time I do realize that without sales, there is no operations, which is why I slowly transitioned more time there.
As time goes by, we learn to delegate and after that we need to manage. Running operations and managing can be very time-consuming. Luckily, there are many tools that can help us with it digitally. Tools available online will help to keep everyone on the same page, even without face-to-face meeting and from anywhere.
That's the new buzzword that everyone is hoping for, wouldn't it be great if everything can be automated. Well, the truth is not ALL can be automated, but with technology and online, many of those task can be automated.
Never take your eyes off the cash flow because it's the life blood of business
Sir Richard Branson.
Billables, invoices, receivables, audit and payroll are all part of business and obligations to everyone. Everyone getting paid will ensure the cycle comes back and the economy keeps moving. The vitality of administration and accounts cannot be understated. Every business needs cash to run thus we need to watch this basket very carefully.
Some of us would hire a specialist in Accounts, Human Resource and Payroll to make sure that what we do is also in compliance with the government rules and acts. Example in Malaysia, contributions through EPF , SOCSO and EIS are all parts of payroll so making payments on-time is crucial and required by law, penalty will be imposed for late payments.
Having a system to keep track of all this will ensure convenience for everyone involved in fulfilling the tasks. Here at Up Store , we provide systems that helps our clients to manage all this, contact us
The title could be misleading and it depends on the nature of business, but generally it means looking into new services or new ways of providing products and service. Most of us are doing indirectly. We could be trying new services or products with the intention to sell it later as part of our business. In manufacturing sometimes this will involve research scientists or an engineer to fine tune the processes and lower costs
Some of you might notice that the shapes seems inconsistent. Yes, it is. The size of the shape is an indication of how much effort you plan to put in it. Most of us started being on the "technicals" of our business and spend a lot of time in "Operations". Some are more extrovert and spends more time in "Sales & Marketing".
As part of our services to our clients, we build systems to facilitate our clients operations that are always accessible to the staff to keep operations running even when they do not meet. We will be happy to discuss if we can be of service , contact us
Speed. Sounds like you can only hear it in NASCAR, boxing or any kind of competition. Well, in the world of World Wide Web, it also matters. Speed matters in any competition. Business is also a competition. A business needs a website. The faster your website is, the more you are ranked by Google in page 1. That means, improved traffic, and more profits.
Website page speed is very crucial. Because this is the very first thing your website visitor encounters when he/she visits your site. If your site opens for a millisecond, the visitor immediately views the whole page. But if the site takes too long for the browser to render the entire page, say 3 to 4 or more seconds, visitors tend to go back to where they came from before they arrived at your site. They quit because of waiting too long. That is never good for your business.
According to Google, an average website page speed for mobile is 22 seconds. But Google also said that 53% of mobile users leave the page if the page loads more than 3 seconds. For desktops or PC's, it is still the same story. Although a web page viewed in desktops wouldn’t take 22 seconds to view on average, because desktop is not as laborious as mobile devices when it comes to processing. Desktop renders pages mostly through Google Chrome or Microsoft Edge, same case as Mozilla Firefox or other popular web browsers. For mobile devices you need to install an app to be able to view websites, so it carries more weight. Desktop browsers are direct that’s why they’re faster.
Therefore, the speed of your website should not be longer than 2 seconds, the faster the better.
This is the time when the Web Developer comes in. They’re the ones who will optimize your website for fast loading. Contact us now if you are having problems with your website page speed.
A web site tends to be slow because of the design. Probably there are too many flash images or animation on your home page. Database problem is also another cause. The common cause, in which the design has nothing to do with it, is a network issue, a problem with your Internet service provider.
Imagine a viewer has a network problem plus your site has slow speed, compared to the one which is faster. So it means a much faster site can solve whatever network problem a visitor has. A best website page speed is less than a s second. And that can be done through modifying your CMS (Content management System such as WordPress) or programming language.
Fret not, because we at UpStore will make your site load faster than you can think of. Our team of Web Developers will do the hard work for you to have more profits.
Website page speed is one of our expertise. We make sure our clients are all satisfied when they let us fix their site. All the website we designed for our past clients are all fast. Check out the list of websites in our portfolio page here. Or you can also check our customer testimonials here.
Let’s talk. You can fill in the form below.
Since the inception of the Internet technology, online business in Malaysia has become a lucrative venture. Apart from the business offline in any kind of industry, online businesses has even made the source of income to many people. Lucky those who pioneered in this business because they were the first ones who jump up the ladder to success. They had less competition and online presence was less complicated unlike now. SEO in Southeast Asia even was very simple and unguarded by Big Daddy Google. Even social media is not yet ripe in those days, where there wasn’t any room for competition. All you only need was a website and coax Google with proper search marketing. Advertisements even then were not that necessary.
Nowadays, it is more competitive. Even much more competitive with the birth of Facebook, YouTube and other social media platforms. So, there should be a more effort in doing your online presence in order to promote your business. In this just newly opened year 2019, there are much more improved techniques and ways to boost your business online presence in Malaysia in 2019. Social media is improving as well as Google is updating its algorithms, so here are the new techniques we can share to you to boost your business online presence in Malaysia in 2019:
Let’s assume that you still don’t have any business pages yet in social media or a website, it is important that you have one. Create for yourself or have somebody create your business pages. This should come with a logo, your brand. If you do already have business pages and website but needs ways to boost your online presence in Malaysia in 2019, here they are:
Whether you’re in Facebook or YouTube, you need to promote them. You should let people know that you have a page for them to like or subscribe. Aside from inviting friends, share the page’s post in other pages and groups like in Facebook. Share your post in groups related to your industry. For YouTube, you can tag some established channels for them to let them know that you also exist.
There are many SEO techniques in order for your website to increase its visibility in Google when they search for certain keywords. This 2019, the much more effective SEO are, off page and on page: keyword research, long, high quality, articles in your blog page with rich keywords, email outreach, high quality link building, among many others. Hire an SEO guru to have your website optimized for Google search.
There are many tools for social media marketing. There are software that you can use and share your blog posts in all of your social media accounts at the same time. You just need to choose the ideal software that suit your needs.
It is very important to respond to your followers’ comments and complaints or issues. This way the will know that you really care. For instance if customer has a complain that needs to be addressed immediately, respond to it immediately. Focus on your customer’s reaction, comments, including suggestions. These can help your business grow more.
Know more of our recommendations to boost your business online presence in Malaysia in 2019. Contact us now.
Before the Internet was born, news, information about products and services can only be seen on TV, radio and newspapers and magazines. Products and services of companies all over the world can only be known through flyers, word of mouth and of course advertisements on the mainstream media.
When the World Wide Web was born, websites begin to emerge. Since the Internet is accessible to the public for free, aside from the Internet Service Provider, accessing websites on different niches are accessible to the world.
Website is a breakthrough for companies to let people know their presence on the World Wide Web. Website is an opportunity for business all around the world to promote their products or service.
In Malaysia, for instance, where the economy is booming, websites in Malaysia are flooding. Websites on just about any kind of new service and products are well lucrative in Malaysia.
Website is a must, especially in Malaysia where business is very competitive. You have a business but you don’t have website, you’re left behind a few notches terms of popularity. Only few can even know that you exist, whether online or offline. When you have a website, people will know that you have a business outside and inside the Internet.
Website for business in Malaysia is not just a trend or a bandwagon but a necessity. Your business has just opened up; you don’t have a website, expect your profits will go slow.
It doesn’t matter whichever industry you’re in, you should have a website. You just simply need a website, period. It’s the number one rule, whether you’re a small or medium or big enterprise.
Website for business in Malaysia is a key to success for your venture. Even bloggers, journalists and musicians have their own websites, even ordinary individuals, have their own websites. They’re like mobile phones, you can’t go outside live in reality without it.
Website for business in Malaysia is a way to achieve your dream in being successful in your business.
Just like this website. We are into the web design industry, so we created our own that tells people we have certain services for those who want to create a website of their own.
Here’s how. We at UpStore can help you build your website for your business in Malaysia. Many businesses in Malaysia hire us to build them their website.
Just give us your design and the kind of business that you’re in and we will do the designing for you. Or if you don’t have a design yet we will make recommendation for you, including a logo, for your business so you can start doing your business online, or inform people that you have a business already open offline. It’s like free advertisement. It’s also like a land. Imagine a vacant lot. You bought that lot. You build a house on that lot. The vacant lot is your domain, the name of your website like nameofyourbusiness.com, then you bought that domain, then you build a website. Exactly like that.
Wait for people to pass by your house (a business building) and see what’s in store for them. As time goes by more and more people see your house. As time passes, days, weeks, months, years, traffic starting to appear in your house. More traffic, more visitors. More visitors means, more profits.
To know more about the analogy and principle of a website for business in Malaysia, talk to us,
Fill-in the form below.
